Delete Your MYTIER Account

Privacy Policy & Terms of Service Article 1. Consent to Collection of Personal Information and Collection Method <Mytier Foundation.> (“URL”, https://mytier.io”) shall establish a procedure for allowing customers to click the button “Agree” to the terms of use, collection of personal information, and details of personal information used. Customers shall be deemed to have agreed to the collection and use of their personal information by clicking the “Agree” button. Article 2. Personal Information Items Collected and Purpose of Using Personal Information “Personal Information” means information on living persons and refers to their names, resident registration numbers, or any other information that identifies such persons. (Even if such information alone cannot identify a certain person, such information that can be easily combined with other information and be used to identify such a person.) The Website has the following purposes for collecting and using customers’ personal information: Personal information of general members Time of collection: Signing up for membership Mandatory collection items: ID, password, e-mails, names (required to be revised) Optional collection items: Profile images, date of birth, telephone number, address (required to be revised) Purpose: Signing up, customer consulting, delivery of notices Retention: Deleted upon withdrawal or retained for 5 years for purchasing members Order information (members and non-members) Time of collection: Upon placing orders Mandatory: Name, address, telephone, email (order/recipient), payment approval info Optional: Delivery message Purpose: Payment and delivery of ordered products Retention: 5 years Article 3. Collection of Personal Information via Cookies The Website may install and operate cookies that store and frequently retrieve customers’ information. A cookie means a small amount of text files that a website sends to users’ computer browsers. 1) Purposes of using cookies: Providing differentiated information, depending on individuals’ interests Analyzing the access frequency or staying time of users, identifying users’ tastes and interests, and using them for target marketing and service improvement Tracing the information on items purchased and providing tailor-made services 2) Operation/rejection: Cookies are stored on users’ computers but do not personally identify users. Customers may accept or reject cookies via browser settings, but refusing cookies may restrict some services. 3) How to reject cookies: - Internet Explorer: Tools > Internet Options > Personal Information - Chrome: Menu > Settings > Advanced > Privacy > Cookies Article 4. Periods of Retaining and Using Personal Information and Destruction of Personal Information 1) Personal information shall be destroyed without delay after the purposes have been fulfilled, except where retention is required by law: Protection of Consumers in e-commerce and Other Transactions Act Contracts/withdrawal records: 5 years Payments/supply of goods: 5 years Complaints/disputes: 3 years Protection of Communication Secrets Act: Login records: 3 months 2) Destruction procedure: Data is moved to a separate DB and destroyed per regulations. Printed info is shredded/burned, digital files are permanently deleted. 3) Dormant members: Inactive for 12 months, notified of forfeiture. Their info is managed separately and destroyed after the legal period. Article 5. Provision of Personal Information for Third Parties 1) The Website does not use or provide customers’ personal information outside the stated scope. 2) Exceptions: Required by law/investigation Provided in a form that cannot identify individuals for research/statistics Requested under pre-determined legal procedures In all cases, data is handled strictly per original purpose. Article 6. Outsourcing of Personal Information Processing The Website outsources some processing to: Delivery: OO Delivery Service (required to be revised) Hosting: Hosting companies (required to be revised) Delivery tracking: Goodsflow Inc. Payment/Escrow: PG (required to be revised) Authentication: Dream Security Inc. Shared data is minimized. Changes are announced in advance. Article 7. Access and Modification of Personal Information Customers can access or modify their info at any time via the Website, or by contacting the privacy officer. Corrections are handled promptly, and third parties are notified if relevant. Article 8. Withdrawal of Consent Consent to collection, use, provision of personal info can be withdrawn anytime via account settings or by contacting the privacy officer. The Website will promptly delete info and notify the customer. Article 9. Security Measures - Encryption: All important personal data (incl. passwords) is encrypted. - Technological/administrative/physical protection: Security programs, regular updates, access control, and intrusion detection. Article 10. Protection of Children under Fourteen Children under 14 are not allowed to sign up. If registered, their legal counsel may exercise all rights. Article 11. Chief Privacy Officer Appointed officer is responsible for personal info handling and customer complaints. Name: (required to be revised) Title: (required to be revised) Job grade: (required to be revised) Contact: (required to be revised) Article 12. Modification of the Guideline This guideline is effective upon notice. Changes will be announced 7 days in advance.